Terms & Conditions

First Bite Terms of Service

Last Updated: 27/09/2024

Overview

Welcome to First Bite. By using our website (www.firstbite.shop) or purchasing from us, you agree to comply with our Terms of Service ("Terms"). We aim to make your experience as smooth and transparent as possible, just like our delicious creatine gummies. If you have any questions, reach out to us at support@gorgocreatine.com.

1. General Conditions

By accessing our site and/or purchasing products from us, you agree to be bound by the following Terms. We reserve the right to update or change these Terms at any time. Your continued use of the site after any changes constitutes your acceptance of those changes.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2. Orders & Payments

All prices on our site are in GBP (£) and include VAT (where applicable). When you place an order with First Bite, you agree to provide accurate payment and shipping information. Once your order is placed, you’ll receive a confirmation email, and we'll process your payment securely.

We accept most major credit/debit cards and PayPal. Payment is taken at the point of order, and by placing an order, you authorise First Bite to debit the credit/debit card or PayPal account provided.

3. Shipping & Delivery

We know you want to get started with your First Bite as soon as possible! We aim to dispatch orders within 1-2 business days. UK delivery typically takes 3-5 business days from the date of dispatch. If any delays occur, we'll do our best to keep you informed.

Please note that delivery times are estimates and may vary based on circumstances outside of our control.

4. Returns & Refunds

We want you to love First Bite as much as we do. If, for any reason, you're not satisfied with your purchase, you may return any unopened products within 14 days of receipt for a full refund or exchange (subject to inspection). Please contact our customer service team at support@gorgocreatine.com to initiate a return. Note: Shipping fees for returns are not covered unless the product was defective or incorrect.

5. Accuracy of Information

We strive to provide accurate, up-to-date information on our website, but we cannot guarantee that all details, descriptions, or prices are always correct. If we discover any inaccuracies, we reserve the right to correct or update them without notice. If your order is affected, we'll contact you directly to find a suitable solution.

6. Use of Our Products

First Bite products are designed to support an active lifestyle, but they are not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a healthcare professional before starting any new supplement, especially if you have any underlying health conditions.

7. Privacy & Data Protection

We respect your privacy and take the security of your data seriously. All personal information provided to us is governed by our Privacy Policy, and we comply with all UK GDPR regulations. Your payment details are processed securely, and we do not store sensitive payment information.

8. Intellectual Property

All content on the First Bite website, including text, images, and graphics, is owned by or licensed to First Bite. You may not reproduce, distribute, or use any content from our site for commercial purposes without our written consent.

9. Third-Party Links

Our site may contain links to third-party websites or services that are not owned or controlled by First Bite. We are not responsible for the content or privacy practices of any third-party sites.

10. Limitation of Liability

To the fullest extent permitted by law, First Bite is not liable for any damages arising from the use or inability to use our products or website, including but not limited to indirect, incidental, or consequential damages.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. By using our site or purchasing our products, you consent to these Terms and agree that any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms of Service

First Bite reserves the right to change these Terms at any time. Updates will be posted on this page, so please check back regularly. Continued use of our services following any changes indicates your acceptance of the updated Terms.

Contact Information

For any questions, comments, or concerns regarding our Terms of Service, please contact:

  • Email: support@gorgocreatine.com

Thank you for choosing First Bite. We’re excited to help fuel your fitness journey—one gummy at a time.